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It's No Secret with Dr T.

Each week I talk with business leaders from all over the world who openly share their small business and marketing secrets, which lead to their business success. 

Mar 23, 2020

Every business, whether they know it or not, is in the entertainment business. And, when it comes to entertainment, you need to know what your fans want, and then you need to give it to them in spades. Jesse Cole, with the help of his wife Emily and dedicated Banana Team, have taken this Fan's First Experience to a...

Nov 30, 2018

This episode is all about customer service, acknowledging mistakes when they occur, and using the recovery paradox to build your brand and customer loyalty. One of my previous podcast guests said that consumers today are far wiser and savvier than they use to be because they have technology at their fingertips and they...